Terms & Conditions

Last Updated: 22 September 2026

Welcome to Trancine.shop. These Terms & Conditions govern your access to and use of our website, products, services, and related features.

By accessing or using https://trancine.shop/, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About Trancine.shop

Trancine.shop is an online shopping platform operated by Trancine, having its registered/business address at C-25, first floor, Sector 8, Noida, Gautam buddha nagar, UP-201301

Throughout these Terms, the words “we”, “us”, “our”, and “Trancine.shop” refer to the website and its operator. The words “you”, “your”, and “customer” refer to any person accessing or purchasing from the website.

2. Eligibility

By using this website, you confirm that:

  • You are legally capable of entering into a binding agreement.
  • The information provided by you is accurate and complete.
  • You will use the website only for lawful purposes.
  • You will not use the website for fraudulent, abusive, or unauthorized activities.

If you are under the applicable legal age, you should use this website only with the involvement and supervision of a parent or legal guardian.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, availability, and other information displayed on the website are accurate.

However:

  • Product colours may appear slightly different depending on your device or screen.
  • Product images may be for illustrative purposes where specifically stated.
  • Product specifications, availability, and pricing may change without prior notice.
  • We reserve the right to correct errors or inaccuracies on the website.

The availability of a product on the website does not guarantee that the product will always remain available.

4. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may change at any time without prior notice. Any applicable taxes, shipping charges, or other charges will be displayed during the checkout process where applicable.

If an incorrect price is displayed due to a technical or human error, we reserve the right to cancel the affected order and refund any amount already paid by the customer.

5. Orders

When you place an order on Trancine.shop, you are making an offer to purchase the selected product(s).

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or other available communication channels.

An order is considered accepted only when we confirm the order or dispatch the product, as applicable.

We reserve the right to cancel or refuse an order in situations including, but not limited to:

  • Product availability issues
  • Incorrect pricing or product information
  • Suspected fraudulent activity
  • Incorrect or incomplete customer information
  • Delivery restrictions
  • Technical errors
  • Any other legitimate business or operational reason

If an order is cancelled after payment has been received, the applicable amount will be refunded through the appropriate payment method, subject to our refund policy.

6. Payment

We may provide multiple payment options, including online payment methods and other options displayed at checkout.

Customers are responsible for providing accurate payment and billing information.

We do not knowingly store complete payment card details such as full card numbers, CVV, or other sensitive payment credentials on our systems unless expressly stated and permitted by applicable law.

Payments may be processed through third-party payment service providers. Such transactions may also be subject to the terms and privacy policies of the respective payment provider.

7. Shipping and Delivery

We aim to process and deliver orders within the estimated delivery timelines displayed on the website or communicated to you.

Delivery timelines may vary depending on:

  • Delivery location
  • Product availability
  • Courier/service provider
  • Weather conditions
  • Public holidays
  • Government restrictions
  • Unforeseen logistical circumstances

Any delivery timeline provided by us is an estimate and should not be treated as a guaranteed delivery date unless specifically stated otherwise.

Customers are responsible for providing a complete and accurate delivery address and contact information.

8. Cancellation

Order cancellation may be permitted only before the order reaches a certain processing or dispatch stage.

If cancellation is available, the customer may contact us using the contact details provided on the website.

Once an order has been dispatched, cancellation may not be possible. In such cases, the customer may need to follow the applicable return or refund procedure.

9. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are governed by our Refund and Return Policy available on the website.

Depending on the product and applicable policy, eligibility may be subject to conditions such as:

  • The product being unused or in acceptable condition
  • Original packaging being retained
  • Proof of purchase being available
  • Return requests being submitted within the specified period
  • The product not falling under a non-returnable category

Products that are damaged, altered, used improperly, or returned without the required accessories or packaging may not qualify for a return or refund.

Please review our Refund/Return Policy before placing an order.

10. Damaged or Incorrect Products

If you receive a damaged, defective, incomplete, or incorrect product, please contact us as soon as possible using the contact information provided on the website.

We may request photographs, videos, packaging details, order information, or other information necessary to investigate the issue.

After verification, we may provide an appropriate resolution in accordance with our applicable return/refund policy.

11. User Accounts

Certain features of the website may require you to create an account.

You are responsible for:

  • Providing accurate information
  • Keeping your account information updated
  • Maintaining the confidentiality of your login credentials
  • All activities carried out through your account

You should immediately notify us if you believe your account has been accessed without authorization.

We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, or unauthorized activities.

12. Website Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to the website or its systems.
  • Introduce viruses, malware, or harmful code.
  • Copy or reproduce website content without permission.
  • Interfere with the security or operation of the website.
  • Use automated systems to scrape or collect website information without authorization.
  • Submit false, misleading, or fraudulent information.
  • Attempt to purchase products using fraudulent payment methods.

We reserve the right to restrict or terminate access to the website where necessary.

13. Intellectual Property

Unless otherwise stated, all content available on Trancine.shop, including:

  • Logos
  • Brand names
  • Product descriptions
  • Images
  • Graphics
  • Website design
  • Text
  • Icons
  • Videos
  • Software
  • Other website materials

14. Third-Party Services and Links

Our website may contain links to third-party websites, payment providers, delivery partners, social media platforms, or other services.

These third-party services operate independently and may have their own terms and privacy policies.

We are not responsible for the content, availability, security, or practices of third-party websites or services.

15. Promotions and Discounts

From time to time, we may offer promotional codes, discounts, special offers, or other promotional campaigns.

Promotions may have additional terms, validity periods, product restrictions, or usage limits.

We reserve the right to modify, suspend, or withdraw any promotion where permitted by applicable law.

Unless specifically stated, promotional offers cannot be combined with other offers.

16. User Reviews and Content

If you submit reviews, comments, photographs, feedback, or other content to Trancine.shop, you agree that the content:

  • Is accurate to the best of your knowledge.
  • Does not violate any applicable law.
  • Does not infringe the rights of another person.
  • Does not contain harmful, abusive, misleading, or unlawful material.

By submitting such content, you grant us permission to use, reproduce, display, and publish it for legitimate business and promotional purposes, subject to applicable law.

17. Privacy

Your use of Trancine.shop is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect information relating to your use of the website and orders.

Please review the Privacy Policy before using our services.

18. Disclaimer

We make reasonable efforts to keep the website available and information accurate. However, we do not guarantee that:

  • The website will always be available or uninterrupted.
  • The website will always be free from errors.
  • All information will always be completely accurate or up to date.
  • The website will be free from technical issues or harmful components.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Trancine.shop and its operator shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or purchase of products.

Nothing in these Terms shall limit liability where such limitation is prohibited by applicable law.

20. Indemnification

You agree to indemnify and hold harmless Trancine.shop, its operator, employees, affiliates, service providers, and representatives from claims, losses, damages, liabilities, and expenses arising from:

  • Your violation of these Terms.
  • Your misuse of the website.
  • Your violation of applicable laws.
  • Your infringement of third-party rights.
  • Fraudulent or unauthorized activity associated with your account.

21. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any updated version will be published on this page with the revised “Last Updated” date.

You are encouraged to review this page periodically. Continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

22. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, disputes relating to the website, products, or these Terms shall be subject to the jurisdiction of the appropriate courts at Noida, UP, India.

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